refund & return policy
Because the products sold on Balanced Mothering are digital products, refunds are not generally accepted. Please make sure that prior to purchasing you read the product description carefully.
Refunds will only be considered for the following circumstances:
- Multiple of the same product were accidently purchased.
- There is a technical problem with the product.
- The customer did not attempt to download the purchased product.
ReFUNDS WILL NOT BE CONSIDERED FOR:
- Products purchased more than 30 days ago.
- Because of the nature of digital products, they are not “tangible” and are therefore not returnable after download. Products that have been shown to be downloaded will not be considered for refund.
- You do not have the necessary software described in the listing to use the product.
- You deem that the product is of “poor quality”.
- You claim a technical issue but are not able to validate your claim.
Balanced Mothering reserves the right to change this Return & Refund Policy at any time.